Job Summary: Altoona company is seeking an experienced Office Manager to oversee various operational and administrative functions. The ideal candidate will manage employees, ensure accurate bookkeeping, produce analytical and financial reports, and handle budget preparation. Additional responsibilities include property and facility management, program development, project management, and adherence to federal, state, and local regulations.
Key Responsibilities:
Oversee employee management and professional development.
Maintain accurate and comprehensive bookkeeping records.
Prepare analytical and financial reports; develop and manage budgets.
Manage and maintain properties, parking facilities, equipment, and related devices.
Research, develop, implement, and administer a wide range of programs.
Lead and manage projects from inception to completion.
Develop and manage lease programs for various properties.
Ensure compliance with federal, state, and local laws and regulations.
Perform other duties as assigned.
Ideal Candidate Profile:
Strong organizational, time management, communication, and interpersonal skills.
Self-motivated and able to work independently.
Creative, adaptable, and comfortable in a dynamic, team-oriented environment.
Able to exercise sound judgment, tact, discretion, and professionalism.
Reliable in fast-paced settings and capable of effective teamwork.
Examples of Duties:
Evaluate parking codes, ordinances, and data to identify revenue opportunities.
Act as liaison for the Board.
Administer accounting tasks, including fees, invoicing, and collections.
Supervise parking programs, meter collections, and citation processing.
Assist customers and employees with information on leased properties, job openings, and accounting procedures.
Research transaction issues and update related files and departments.
Prepare memos, letters, reports, and other documents for communication with internal and external stakeholders.
Manage technology projects related to parking, including data analysis and material preparation.
Draft agendas, notes, and reports, researching topics as needed.
Maintain accurate files and records related to assigned functions.
Utilize computer applications for data entry, retrieval, and document preparation.
Qualifications:
Associate Degree in a related field (Preferred).
Minimum of 2 years of experience in a relevant role (Preferred).
Valid PA Driver’s License (Preferred).
Work authorization in the United States (Preferred).
Knowledge and Skills:
Customer service principles and techniques.
Municipal parking programs and services, including technology and revenue collection.
Relevant occupational hazards and work safety practices.
Federal, state, and local regulations related to municipal fees.
Business arithmetic, financial, and statistical techniques.
Record-keeping principles and computer applications related to financial systems and other software.
Effective report writing, research, and presentation skills.
English grammar, spelling, vocabulary, and punctuation.
High-level customer service techniques for interacting with the public and staff.
Performance measurement methods and project management principles.
Financial processing, record-keeping, and reporting practices.
Public agency budgeting and fund accounting basics.
Open records and public information requirements.
Abilities:
Solve problems and accomplish tasks with logical thinking.
Understand, interpret, and communicate policies and procedures effectively.
Manage complex projects and perform analytical duties independently.
Produce detailed and accurate work using Microsoft Office applications.
Develop mechanical aptitude for diagnosing and repairing parking equipment.
Prioritize multiple requests and respond efficiently.
Ensure compliance with laws and regulations.
Write clear reports, correspondence, and procedural documents.
Communicate effectively in various formats.
Perform arithmetic, financial, and statistical computations accurately.
Maintain organized filing and tracking systems.
Conduct statistical analysis and research studies.
Operate computer equipment and specialized software applications.
Foster positive working relationships with colleagues and stakeholders.
Education and Experience:
Associate degree in a related field (Preferred).