Altoona Dental office seeking a detail-oriented and customer-focused Receptionist to join our team. A high school diploma is required, and while previous experience in the dental or medical field is preferred, it is not mandatory. The ideal candidate will possess strong reading, writing, grammar, and math skills, along with excellent communication and interpersonal abilities. Attention to detail, proficiency with computer software, and familiarity with dental office equipment are essential. Physical requirements include the ability to sit, stand, bend, reach, stoop, and lift up to 10 pounds, as well as strong vision and eye-hand coordination.
In this role, you will create a welcoming office environment and provide exceptional patient care and customer service. Key responsibilities include accurately scheduling and confirming appointments, greeting patients and visitors, verifying insurance coverage and benefits, and answering phone calls in a courteous manner. You will also manage payment processing, including co-pays, account postings, and patient payment plans, while supporting the Dentist and Office Manager with administrative and patient care tasks.
If you are organized, personable, and eager to contribute to a positive patient experience, we encourage you to apply!